North Mon Support: FAQ’s

Home / News / School News / North Mon Support: FAQ’s

How do I keep up to date with what is happening within the school?

You must download our app which is available for free – all news and information will be directed through this platform. The school will no longer send text messages. Therefore, it is important to keep up to date by downloading the app to your phone.

For more information on this app click here. Updates are also provided through our social media pages, Facebook and Twitter.

How do I get set-up on Microsoft Teams?

If you are experiencing issues getting started up on Microsoft Teams or if you do not have access to your e-mail or password please e-mail

How do I log into Microsoft Teams?

How do I upload homework/assignments through Microsoft Teams?

I am experiencing problems with online learning, what can I do?

If you experience any problems please e-mail, e-mails will be answered Monday to Friday from 9am to 4pm. E-mails will only be answered during these hours.

How do I know when a live class is taking place?

If you click on the calendar on Microsoft Teams it will provide you with information regarding live classes for the full school week. The calendar is specific to your son and it will be updated every Friday for the following week.